At Allurian Creations LLC, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a straightforward return and refund process.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return:
- The item must be unused, in its original condition, and in the original packaging.
- Proof of purchase or receipt is required.
- Certain items such as personal care products, custom orders, or clearance items may be non-returnable for hygiene or final sale reasons.
To initiate a return, please contact our support team at alluriancreationsllc@outlook.com with your order number and reason for return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:
- A refund will be processed to your original method of payment within 5–10 business days.
- Shipping charges (if any) are non-refundable unless the return is due to our error (wrong or damaged item).
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at alluriancreationsllc@outlook.com.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over $50.
For any questions regarding your return or refund, feel free to reach out to us. We’re here to help!
Allurian Creations LLC
📧 Email: alluriancreationsllc@outlook.com
📍 Serving All Across the USA